shipping policy

Shipping Policy

Thank you for shopping with us! We aim to provide a smooth and efficient shopping experience, including fast and reliable shipping. Please read our shipping policy carefully to understand how your orders will be processed.

Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).

  • Orders placed after 3:00 PM EST will be processed the next business day.

  • Once your order is shipped, you will receive a tracking number via email to track your shipment.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping (5-7 business days)

    • Free on orders over $50.

    • For orders under $50, a flat rate fee of $5.99 applies.

  • Expedited Shipping (2-3 business days)

    • A flat rate fee of $15.99 applies.

  • Overnight Shipping (1 business day)

    • A flat rate fee of $25.99 applies.

Delivery times are estimated and not guaranteed. Delays may occur due to weather or other circumstances beyond our control.

Shipping Locations

We currently offer shipping to the following locations:

  • United States (Domestic only)

  • International shipping (Optional, depending on the country. Additional fees may apply.)

Please note that international orders may be subject to customs delays and duties, which are the responsibility of the buyer.

Shipping Fees

  • Shipping fees are calculated at checkout based on the shipping method and delivery location.

  • Free shipping is available on orders over $50 within the United States.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.

  • Please allow up to 24 hours for tracking information to be updated after receiving your tracking number.

Address Accuracy

Please ensure that your shipping address is entered correctly. We are not responsible for delays or misdelivered caused by incorrect or incomplete address information.

Lost or Damaged Shipments

  • We are not responsible for lost or damaged items caused by the shipping carrier, but we will do our best to resolve any issues.

  • If your package is lost or damaged, please contact us within 7 days of receiving your shipping confirmation, and we will assist you in filing a claim with the carrier.

Returns & Exchanges

  • For information on how to return or exchange items, please refer to our Return & Exchange Policy [Link to Return Policy].

Thank you for choosing Lushlluxe! If you have any further questions or concerns, please don’t hesitate to reach out to our customer service team at https://lushlluxe.com.